Healthcare & Medical Debt
Medical Debt Forgiveness: Who Qualifies in 2026
Ask "what is medical debt forgiveness" and you get two very different answers depending on who you ask. A hospital billing office will describe a form. A nonprofit that buys debt will describe a lottery. A city council will describe a budget line. All three are real, all three cancel bills, and none of them reach most of the people who qualify.
Forgiveness in the United States is a patch on a system that produces debt by design, and nobody sized the patch to the hole.
What counts as medical debt forgiveness?
Three separate mechanisms, run by three separate kinds of institutions.
| Program | Who runs it | How you get it | Who qualifies |
|---|---|---|---|
| Hospital financial assistance (charity care) | Nonprofit hospitals, required under the ACA | You apply, usually with income documents | Income-tested, typically up to 200–400% of poverty level |
| Nonprofit debt purchase | Undue Medical Debt and similar charities | You cannot apply; relief arrives by letter | Low income or debt exceeding a set share of income |
| Government relief programs | Cities, counties, some states | Automatic, often in partnership with a charity | Residents meeting income tests |
You can walk through the first door yourself. The other two find you or they don't.
How does hospital charity care work?
It is the one form of medical debt forgiveness that is a legal right, and the one hospitals advertise least.
Roughly six in ten U.S. community hospitals are nonprofit, and under Section 501(r) of the tax code, added by the Affordable Care Act, every one of them must maintain a written financial assistance policy, publicize it, and offer free or discounted care to patients who qualify before pursuing collections. Failing to do so puts the hospital's tax exemption at risk.
The income lines are set by each hospital, but the pattern is consistent. Free care commonly extends to households at or below about 200% of the federal poverty level, which for a family of four is roughly $62,000 as of 2024 guidelines. Discounted care often runs to 300% or 400%, meaning a four-person household earning $90,000 to $125,000 can still qualify for a reduced bill at many hospitals. Some systems go further, and a few states, including Washington, Oregon, Illinois, and California, set minimum eligibility standards in law.
Then why do so few people use it? Because the hospital's incentive is to bill first. KFF Health News, the Lown Institute, and state attorneys general have documented hospitals that sent eligible patients to collections, sued them, or buried the application behind a call center. Federal rules require notice of the policy on bills and in the emergency department, but a paragraph of small print is not the same as a person saying, "You qualify; you owe nothing."
Some hospitals now screen every patient against credit and income data, a practice called presumptive eligibility. Most still wait for a form that never gets filled out.
How do nonprofit debt buyers erase bills?
By buying debt the way collectors do, then shredding it instead of chasing it.
Old medical debt sells in bundles on a secondary market for a small fraction of face value. Undue Medical Debt, founded as RIP Medical Debt by two former collections executives, raises donations, buys those bundles for roughly a penny on the dollar, and cancels every account. The organization reports having relieved billions of dollars of debt for millions of people since 2014. Recipients get a letter, not a bill.
You cannot apply. The charity targets accounts belonging to people at or below a set income level, or whose medical debt exceeds a set share of income, and it buys whatever portfolios hospitals and collectors will sell. If your bill is in the batch, it disappears. If it is not, nothing changes. The program is generous and random, which makes it a measure of how much unpayable debt exists rather than a cure for it.
What are cities and states doing?
Spending public money to buy back debt that public policy created.
Starting in 2022, dozens of local governments used federal pandemic relief funds to partner with Undue Medical Debt and erase residents' medical bills. Cook County, Illinois committed to relieving hundreds of millions in debt. Toledo, Cleveland, Pittsburgh, New Orleans, and others followed. Several states, among them Connecticut, New Jersey, and Arizona, launched statewide programs. The arithmetic is attractive to a budget office: because the debt sells for pennies, a few million dollars can erase a few hundred million in face value.
The limit is the same as the charity's. Buying debt at the back end does nothing about the hospital pricing and insurance design that generate new debt at the front end. A city that erases $200 million of old bills this year will have new residents in collections next year, for the same reasons, at the same emergency rooms.
Scale of the problem versus the patches
Sources: KFF analysis of medical debt, 2024; Undue Medical Debt reported totals. Bars are illustrative, not on a shared scale.
What changed with credit reports?
Less than the headlines promised, and a court reversed part of it.
The three national credit bureaus stopped reporting paid medical collections and medical collections under $500 in 2022 and 2023, which removed a large share of medical debt from credit files. In early 2025 the Consumer Financial Protection Bureau finalized a rule to remove the rest and bar lenders from using medical debt in credit decisions. A federal court vacated that rule later in 2025, so larger unpaid medical collections can still appear. Whether a medical bill hits your credit now depends on the size of the bill and the state you live in, since several states passed their own bans.
Forgiveness and credit reporting are linked in one direction: once a debt is cancelled through financial assistance or a charity purchase, it should no longer be reported as owed. If it still is, dispute it.
What should you do with a bill you can't pay?
Assume you qualify for something until the hospital proves otherwise.
Request the itemized bill and the hospital's financial assistance policy in writing, in the same call. Check for errors on the bill, because a wrong code inflates the number you are asking to have forgiven. If the hospital is nonprofit, apply for assistance even if the bill is already with a collector; many policies allow applications for months after the date of service and will recall the account. If you were uninsured at the time of care and your income is low, ask whether you qualify for Medicaid, which in most states can cover bills retroactively for up to three months before your application.
If the hospital is for-profit, none of the 501(r) rules apply, and the negotiation is a business negotiation. The steps in how to negotiate medical bills still work: ask for the cash price, ask for the Medicare rate, and ask for a payment plan with no interest.
A patch on a hole the system keeps digging
Every form of medical debt forgiveness starts from the same admission: the bill should never have existed at that size for that person. A charity paying a penny on the dollar is the market's own valuation of the debt. A hospital writing it off is conceding it could not be paid. A city buying it back is taxpayers covering, at the back end, a cost that insurance and hospital pricing pushed onto households at the front end.
The households on the receiving end did not choose the price, could not shop for it, and in a country where the federal minimum wage has sat at $7.25 an hour since 2009, could not have saved for it either. Forgiveness helps the people it reaches. The reason roughly 100 million Americans need it is the subject of medical debt in America, and the reason it lands on the same families every time runs through every other cost that outran wages.
Frequently asked questions
What is medical debt forgiveness?
Who qualifies for hospital charity care?
Can I apply for medical debt forgiveness after the bill went to collections?
How does Undue Medical Debt work?
Is forgiven medical debt taxable?
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